Complaints

Place your trust in employment lawyer David Parry

David Parry is committed to providing high quality legal advice and client care. If you are unhappy about any aspect of the service you receive or about any invoice, please contact David so that he can do his best to resolve the problem. He will deal with your complaint within eight weeks.

What to do if I cannot resolve your complaint

If David is unable to resolve your complaint, you may be able to have it looked at by the Legal Ombudsman. They will look at your complaint independently and it will not affect how your case is handled.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with David first. If you have, then you must take your complaint to the Legal Ombudsman within six months of receiving David’s final written response about your complaint, and no more than one year from the date of the act or omission being complained about or no more than one year from the date when you should have realised that there was cause for complaint.

The Legal Ombudsman’s contact details are:

www.legalombudsman.org.uk

0300 555 0333

enquries@legalombudsman.org.uk

PO Box 6167, Slough, SL1 0EH

What to do if you are unhappy with my behaviour

The Solicitors Regulation Authority can help if you are concerned about my behaviour. This could be for things such as dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. You can raise your concerns with the SRA at www.sra.org.uk/consumers/problems/report-solicitor.page.

Testimonials

As the director of a small, educational charity working in Oxford, I have found David Parry’s cogent and common sense guidance to be invaluable. He has helped us immensely in dealing with a difficult case and has provided incisive advise that is sensitive to our needs and structure. His awareness of the differences between types and sizes of organisation and a clear understanding of the law has given us confidence to act. He has also helped us make sure we establish appropriate baseline practices for normal employment situations.Stanley P Rosenberg MA, PhD, Director, CCCU-UK

WRAP has worked with David for over five years, seeking his advice on a variety of employment law matters. He is both easily approachable and accessible. We value his ability to support us in analysing the critical points of our cases and advise accordingly. David excels in providing comprehensible advice. Really important for us is his skill in ensuring we understand any risks that we face in a situation or planned course of action, whilst recognising that we have a business to run, and then advising how we can manage these two sometimes contradictory aspects together.Eileen Anderson, Former Head of HR, Waste & Resources Action Programme

Key to David’s success and the reason that we have a great working relationship is that he understands our business models, he is prepared to get off the fence and challenge our thinking, but his priority remains the same which is to minimise risk and deliver cost-effective commercial solutions to our business.Nick Allen, Group HR Director, Absolute Taste Limited

David has guided us through the legal process with the sensitivity and experience that our case needed. We had not expected it to go as high as the Court of Appeal and definitely would not have been able to do that without David’s help. I would not hesitate to recommend David’s services.Angela Fox, Personal Representative of Claimant in Fox -v- British Airways plc

Fortunately, the quality of David’s legal advice is far greater than the quality of his golf!Alistair Booth, Former Executive Chairman, Frilford Heath Golf club

David has been providing us with advice and support on employment law issues for several years now. He has given us consistent, comprehensible and above all practical help across a wide range of issues, from recruitment to redundancies; from Directors' contracts to settlement agreements; and even seen us safely through a couple of tough TUPE issues. We could not envisage making key employment decisions without his advice.Fiona Strong, Group Managing Director, The Ark-H Group

Clifton High School was looking for a personal service based on a real understanding of the ever-changing nature of employment law, the demands of independent schools and the needs of our staff. David understands us, the independent sector and of course the law. David has been immensely helpful and reassuring to us all and we look forward to his termly visits.Guy Cowper, Former Director of Operations, Clifton High School

I am very pleased to recommend David. I have always found the advice he gives to be first-rate and pragmatic, based upon a good understanding of the employment issues faced by independent schools. He responds promptly to queries and provides good value for money.HR Manager, Independent School, South-West England

I just wanted to thank you enormously for dealing with this drama and giving me such good, balanced and direct advice. I trust your opinion and talent to the end so thank you.Fiona Morrison, Managing Director, TLA Medicolegal Limited

I am enormously grateful for your wisdom and calm, speedy help on this. Very lucky to have you assisting us.Jayne Norris, Managing Director, Edgars Limited